Please include all contact information, including name, address, phone number, and invoice number. To return an item, email us at with your reason for the return, and we will send you instructions for the return. Items must be returned within 15 days in new, unused condition and in original packaging. If you wish to contact us with any further questions, comments, or concerns, please call 95 or email us Returns, Exchanges & Money Back Guarantee Sales TaxĬalifornia residents add California sales tax. Tracking numbers are emailed to the email address provided at checkout. Most carrier transit days are business days, which exclude weekends and holidays. Transit times differ based on the carrier and service provided. In the event any additional shipping charges are needed for shipment, we will contact you, and your order will be held pending your approval of any changes. This can occur on oversized items, orders shipped outside the 48 contiguous states, or orders shipped to APO/FPO addresses. Some shipping quotes calculated at checkout are not accurate and may need to be re-calculated. Standard Shipping & HandlingĮxpress, oversized, and freight charges are excluded from 'FREE SHIPPING,' and prices are calculated at checkout. Some orders are shipped directly from the manufacturer and may be delayed in their shipping process. In those cases, we will choose the correct shipping method to ship with. In some cases, the shipping method chosen at checkout may not apply to the items being shipped. Most orders are shipped using USPS First Class Mail, USPS Priority Mail, and FedEx Ground. Most orders placed are shipped by the next business day or within 1-2 business days from the date the order was placed.

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